Why Do My JBL Headphones Keep Turning Off?

The superb sound quality and dependability of JBL headphones have made them a favorite among music lovers. However, it can be really annoying when these usually dependable headphones start to abruptly turn off, interfering with your uninterrupted listening.

You’re not the only one who has experienced these problems. The baffling issue of their JBL headphones periodically turning on and off, even after being connected to a power source for a long time, has plagued many users.

In this post, we’ll examine the typical causes of this complex problem and provide workable strategies to fix it. We will also offer helpful advice on how to maintain your JBL headphones in order to avoid such issues in the future. 

Therefore, rest assured that we have the explanations and fixes you need if you’ve been wondering “Why do my JBL headphones keep turning off on their own?”

Why Do My JBL Headphones Keep Turning Off?: A Complete Overview

Follow these instructions to keep my JBL headphones turning off:

Battery life

Low battery is one of the main causes of your JBL headphones turning off. The headphones will shut off automatically to save energy when the battery level reaches a critical level. Even over-ear JBL headphones, which normally tout an outstanding battery life of up to 20 hours on a single charge, are susceptible to this widespread problem.

However, if the battery has aged as a result of repeated use, the headphones may stop working earlier than expected. It’s crucial to frequently recharge the headphones in order to retain peak performance and to avoid allowing the battery to die completely for extended periods of time.

Faulty cables or chargers

The battery in your JBL headphones might not be able to be fully charged if your charger or cord is broken or worn out. In such circumstances, the battery charge may soon run out, resulting in the headphones ultimately turning off.

To maintain a consistent and adequate charge for continuous listening sessions with your JBL headphones, it’s imperative that you have a functional charging cable.

Interference with Bluetooth

With wireless headphones, pairing troubles and erratic Bluetooth connectivity are rather frequent. Your JBL headphones may also have these issues. Bluetooth, which JBL wireless headphones use to connect to devices, is susceptible to interference, especially if there are several Bluetooth devices close together.

Your headphones may unexpectedly disconnect or switch off due to this interference. Make sure your headphones and linked device are within a suitable range and try to remove any potential interference sources to optimize the Bluetooth connection.

You may experience frequent connectivity drops while using your headphones due to signal loss, signal interference, or Bluetooth incompatibility between the headphones and the connected device.

Software Bugs

Software bugs or glitches can result in unanticipated problems with electronic equipment like headphones, particularly JBL models. These errors could lead to failures or abrupt shutdowns. If your JBL headphones are acting up after you’ve checked out the battery or Bluetooth connectivity issues, it’s probably a software issue.

Electronic equipment can experience unstable states, and while some bugs can be fixed with a restart, others could need a hard reset or a firmware upgrade to be fixed.

Power-Saving Mode Automatic

Frequently, JBL headphones have a power-saving mode that disables them after a certain amount of idleness. Although this feature helps the battery last longer, it may be inconvenient if you only sometimes use headphones.

Hardware Problems

The headphones may abruptly go off due to physical hardware issues as well. Such behavior may be brought on by problems with the power button, internal wiring, or battery connection.

Steps for Troubleshooting

Reset your JBL earbuds.

Follow these instructions to reset your JBL headphones and get rid of any transient issues or glitches:

General Bluetooth Headphone Reset Instructions

• Find the headphones’ power button.
• For 10 seconds, press and hold the power button.
• A light will flash on the Bluetooth gadget.
• The headphones will need to be reconnected to any devices they were previously attached to if the reset is successful.

How to restart JBL earbuds 

• Check the battery level of the headphones.
• Turn off the headphones’ power and disconnect all charging wires.
• The volume up and down buttons should be easy to find.
• Holding both buttons down for about 20 seconds will work.
• When you hear a sound indicating that the headphones have been successfully reset, let go of the buttons.

Alternate Charging Cables

Make sure your charging cable is in working order if you’ve already tried to factory reset your JBL headphones without success. Take these actions:

• Connect your headphones to your phone, then go to the battery widget to see how much juice is left in them.
• After noting the battery level, attach your charging wire to the headphones and let them charge for about 30 minutes.
• Check the battery % once more after the 30-minute charging session. If there is little to no improvement in the battery level, it means that the headphones are not being charged properly by your existing charger.

To ensure quick and dependable charging, swap out your outdated charger cable for a new one that is compatible with JBL headphones.

Identify the most recent Bluetooth profile version.

It’s critical to use the most recent Bluetooth profile version to guarantee compatibility and seamless pairing between your Android handset and headphones. Take these actions:

• Access Software Information by going to Settings > About Phone.
• Several taps on the Build Number will enable “Developer Options.”
• Return to the settings page, and “Developer Options” will be shown underneath “About Phone.”
• Activate “Developer Options.”
• Tap on “Bluetooth AVRCP Version” once you’ve located it.

From the list, choose the most recent Bluetooth AVRCP (Audio / Video Remote Control Profile) version. These updates reduce the possibility of device and headphone compatibility problems and bring enhancements over earlier versions.

Update the Firmware on Your Headphones

If changing the Bluetooth version of your smartphone does not cure the problem, updating the firmware of your JBL headphones may be able to. Follow these procedures to update the firmware on your JBL headphones:

• Get the “My JBL Headphones” app for your iOS or Android gadget.
• Open the app for the JBL headphones.
• Choose your JBL headphones from the app’s list of options.
• On the top right of your headphone image, there will be an orange circle with a downward-pointing arrow if a firmware update is available. The update will start after you tap the orange circle and select “install”.
• While the firmware is being updated, keep the app open.

Go back to the screen showing your headphone details when the update is finished to see if the orange circle icon is gone, which denotes that your headphone firmware is now up to current.

Replace the Battery

If your charger cord is working properly yet your headphones’ battery is quickly depleting, the battery is probably the source of the problem. The method of changing the battery is simple. Take these actions:

• The left earpiece’s cushion should be taken out.
• To access the internal parts, unscrew the housing.
• Once all the screws are out, remove the plastic top lid.
• Make sure not to harm any wiring.
• To remove the old battery, unscrew the connector.
• Replace the battery, then firmly plug the connector in.
• You’re done when you put the parts back together!

Turn off the power-saving mode.

You may frequently modify or turn off the power-saving mode using the headphone’s companion app or settings if that is the cause of the issue.

Verify for physical harm

Look for physical flaws in your headphones, such as fractures or weak connections. Physical problems might need to be repaired by a specialist.

Speak with JBL Support

If none of the aforementioned troubleshooting techniques solve your JBL headphones’ problems, there may be a hardware issue that needs to be resolved by the manufacturer. For a repair or replacement, get in touch with JBL customer service, especially if your headphones are still covered by warranty.

JBL has top-notch customer service, and you can get in touch with them by phone or text message if you need more help. You may find their contact details on their official website.

FAQs

Why do my JBL headphones continue to shut off despite charging?

After charging, if your headphones still shut off, there may be a problem with the battery or the charging cable. To see whether the issue still exists, try an alternative cord and charger.

Can you adjust my headphones’ automatic power-saving mode?

Yes, you can frequently change the power-saving settings using the device settings or the companion app for the headphones.

How can I tell if there is a hardware problem with my JBL headphones?

If you’ve tried all feasible troubleshooting techniques and your headphones are still shutting off, a hardware issue might be at play. For assistance, get in touch with JBL customer service or go to a licensed servicing location.

Can I restore the factory settings on my JBL headphones?

Yes, you can restore the factory settings on the majority of JBL headphones. For instructions unique to your model, consult the user manual or go to the official JBL website.

Does JBL have a warranty on their headphones?

The majority of the time, JBL headphones do have a manufacturer’s warranty. To find out if your problem is covered, see the warranty’s terms and conditions.

Final Thoughts

We really hope that you have learned something new and found this JBL headphones solution guide useful. JBL headphones may abruptly turn off for a variety of reasons, including low battery, power-saving mode, software bugs, and hardware problems.

We hope the possible solutions listed above have assisted you in resolving the problem. We appreciate your input and recommendations in the comment box below if you have any more relevant points or specific themes you’d like us to cover in this article.

Your feedback will enable us to enhance and customize the next guides to better suit your needs. We appreciate that you chose to use our guidance, and we look forward to helping you in any other manner we can.